I first met with Tracey when I was embarking on the lonely journey of becoming a self-employed business owner. It was a time when I needed good advice and a reliable source of business influence. Tracey fulfilled this role with ease, treating me more like a colleague than a client and lead me in the right direction to set up what is now a performing and fully functional business. My business is Building and Pest Inspections and insurance is an integral part of my business, needless to say the policy required is a little more complex than others, Tracey had no issue delivering the best insurance product available in a timely manner. I was so impressed and happy with her service that I now have all my vehicles, house and contents also managed by TLM. Tracey went one step further in assisting me in my business set up and introduced me to her network of business professionals and it’s no surprise they share the same sentiments as I do in regards to her quality service. I have already recommended Tracey to friends, family and other business owners and am confident in continuing to do so as their feedback has been equally as impressive.
I have used Tracey’s services both personally and professionally and could not praise her work more on both counts. Tracey, unlike other general insurers I have dealt with, compares the current versus the recommended policy in detail to determine why the recommended policy is better. Not simply that it is cheaper. Her assistance with my business clients has been first class. I have had heard nothing but praise on Tracey’s knowledge, her conciseness to detail and her cheerful and professional approach. I would have no hesitation on recommending or referring any of my clients or friends to use Tracey’s services.
I highly recommend Tracey for any insurance needs. She is my personal insurance broker and helped me immeasurably in late 2016 when we sustained significant hail damage to 2 cars and our house. She also assists my clients in sourcing excellent Business insurance at competitive prices. I tell my clients to see her because she will think of things which they haven't even considered! When I speak to them after their first conversation with her, they agree!
One of the best insurance brokers in Australia wide. Extreme amount of knowledge in your industry. Got me out mud were no other insurance companies could. You go out of your way to make something work and that unique. I would recommend the whole word to you Tracey
For the past 5 years Tracey has taken care of all our insurance needs including home and business. Tracey always provides good advice and exceptional customer service delivered with a great smile. Always a pleasure doing business with you, you're a natural and a leader in this industry. Keep up the good work!
Tracey has been fantastic for us. After completing a complete review of our insurances came back with options that saved us money, without loosing anything in our polices. In fact we gained better polices at a lower cost. She gave us a great personal experience, offered valuable advice and guidance while provide excellent service. I would highly recommend using Tracey and TLM Insurance moving forward.
Not only did I save by switching to TLM, I gained great customer service. Tracey handled our claims seamlessly and expeditiously. I have complete faith in Tracey knowing she is only a phone call away.
I have been using Tracey as my insurance broker for the past few years and she has definitely gotten the best deals for me as my business is a rare type and it was very hard for me to get insurance and she came through with the goods and she also fought hard for my car insurance once I had an accident she was prompt on getting it settled. I would definitely recommend her as she is very professional and has a great bubbly personality.
Tracey is incredibly responsive and insurance professional. She deals with all insurance needs, large or small, with the same speed and attention to detail. I can’t recommend Tracey highly enough.
Tracey is outstanding when it comes to drilling down to find out the clients real needs and making sure they are properly protected As someone who works closely with the insurance industry, I can highly recommend Tracey as a person who is reliable, has integrity and easy to work with.
Tracey was an absolute hero just before we settled the purchase of a Holiday Park. We decided to go with the insurer that the vendors of the Holiday Park used. A couple of days prior to settlement, we realised it was not going to work out. We needed a certificate of currency to be able to settle. I rang Tracey (after a recommendation from my conveyancer) and Tracey provided me with 2 detailed quotes that day and we had a certificate of currency within 2 days. Not only was she able to get me a better policy than the vendors’, but it was over $1000 cheaper per year. I found Tracey to be a compete professional - she knows her stuff – and very thorough. I would recommend her to anyone who will listen!
Tracey had organised my insurance a few years ago for another company and left so when I found out that she had started her own company I had to have Tracey sort my insurance once again. Tracey is professional , efficient and very organised I would not hesitate in recommending TLM insurance to other businesses.
I can't believe how easy it was to work with Tracey... my wife destroyed her apple laptop and phone all in one week while at separate work functions. We were initially worried until we spoke with Tracey and she just got down to business putting in place replacements to the equivalent quality. And even more impressive this was all while my wife was in another state! I could not recommend TLM insurance highly enough - in fact you'd be mad not to at least get a comparison to your existing provider
I found Tracey of TLM Insurance easy to talk to about our insurance needs. Tracey is very particular about the questions she asks to ensure there are NO GAPS in your policies, whether that be for you home, investment properties, business or public liability. You can only be this good after many years of experience dealing with people in a professional and caring way. Tracey goes the extra mile when it comes to researching the right policies from her providers and explains a very difficult industry in such a simple format, nothing is too much trouble. There is no sales pressure, Tracey conducts herself in a very professional, caring, fun, educated and informative way and I would not have any hesitation in recommending her services (and have done so already) to anyone else looking to make sure they are correctly insured and not under insured. If you are in the need for the right cover for the right reasons then speak to Tracey and she will get it sorted.
Having dealt with Tracey both in her previous employment and current self-employed role, I have found her enthusiasm to be refreshing whilst maintaining the highest level of attention to detail – a critical component to be successful in her industry and one which is often difficult to find. I have been happy to refer a variety of my clients to her with the knowledge that they will receive a committed and trusted service both now and into the future. Her professionalism and timeliness in our business dealings to date definitely sets her apart from her peers.
Having worked with Tracey Miller over the last two years, her dedication and passion to providing best in class service to her clients is abundantly evident. She genuinely cares about each and every one of her clients and business partners, and takes the time to understand them both professionally and personally. She is a very warm and positive influence on everyone she comes into contact with, and her drive for continuous development and improvement shines through.
Tracey Miller at TLM Insurance Solutions is the best general insurance broker I have ever known. She has been looking after our general insurance needs now for 23 years and I have found her to be the most attentive and caring person to deal with. Tracey looks after both our personal insurance and out business insurance needs and she is an absolute straight shooting gun. Anyone who uses a different broker does not know what they are missing and I guarantee they are not getting the service that I get.
Tracey from TLM Insurance Solutions is fantastic at taking care of all your general insurance needs and no job is too big or small! Tracey is a professional and I feel very confident in referring our financial advice clients to her to find a solution for their general insurance requirements. With Tracey you deal with her directly who has vast knowledge in the general insurance industry over many years experience.
Since day 1, Tracey Miller of TLM Insurance has been fabulous. Nothing has ever been too hard, she had such a positive and can-do attitude! Tracey is always quick to reply with solutions to any queries. I would highly recommend TLM Insurance for all your insurance needs
It is an absolute pleasure to deal with Tracey for insurance. She makes sure to get to know your business, and how to find the best solution for your needs. She is easy to talk to, and will work hard to get the best results for you. We have been well looked after and saved money dealing with Tracey. I can't recommend her highly enough!
I would like to give a ‘Shout Out’ to Tracey Miller of TLM Insurance Solutions for her great customer service… I asked Tracey to take a look at some of our current insurance policies, to check that we were fully covered for our needs and that the pricing was competitive with other policies on the market. She was able to offer us new policies with additional cover for a price lower than we were currently paying. Her efficient and attention to detail approach was much appreciated, a very smooth process. Thank You, Tracey.
I met Tracey at a business function and asked her to review our business insurance. Tracey was very professional in her approach and helped us to analyse and realign our various policies. By moving to TLM we increased our liability cover, added in key man cover and broadened our general cover, while also reducing our costs by 20%. I highly recommend talking with Tracey before renewing your insurances.